The Message Board is a shared discussion space inside the portal where team members and clients can post topics and reply to each other. Unlike the Discussion tab (which is a single private thread), the Message Board is organized by topic and works more like a forum.
How It Works #
Anyone with access to the portal can create a topic on the Message Board. Others can reply to any topic. Topics remain visible to everyone in the portal.
Creating a Topic #
- Open the portal and click the Message Board tab.
- Click New Topic.
- Enter a title (up to 200 characters) and your message.
- Click Post Topic.
The topic appears at the top of the board.
Replying to a Topic #
- Click on any topic title to open it.
- Type your reply in the field at the bottom.
- Click Post Reply.
Replies are shown in chronological order (oldest first).
Pinning Topics #
Admins can pin important topics to keep them at the top of the board. Pinned topics always appear first, regardless of when they were posted.
To pin a topic: open the topic and click the Pin button. Click again to unpin.
Only administrators can pin or unpin topics.
Unread Tracking #
When a new topic or reply is posted, all other portal members are marked as having unread activity. A badge on the Message Board tab shows unread topics. Opening a topic marks it as read for you.
Searching the Board #
Use the search field at the top of the Message Board to search topic titles and content. Results are ordered by relevance and limited to 50 matches.
Pagination #
The board shows 20 topics per page. Click Load more to fetch additional topics.
Enabling or Disabling the Message Board #
The Message Board can be turned off globally under Settings → ClientPress → Features. When disabled, the tab is hidden from all portals.
